![]() What’s the difference between AI chatbots and chatbots?Ī good way to understand the difference between AI chatbots and normal chatbots is to specify the names in a descriptive way, such as conversational AI chatbots and rule-based chatbots respectively. ![]() Machine learning is also an important aspect of AI chatbots, as this allows the AI chatbots to more or less learn and improve based on experience. This means that an AI chatbot can detect the intent of a query that a user types in and deliver the best response it deems fit. Now, to be more specific, what are AI chatbots?ĪI chatbots are software programs that understand spoken or written human language based on Natural Language Processing (NLP) capabilities. The benefit of chatbots, in general, is that they generate automated responses alleviating the need for a human representative to respond. To set the foundation for understanding AI chatbots, you should know that all AI chatbots are indeed chatbots but not all chatbots are AI chatbots.Ĭhatbots are software programs that engage in online conversations with humans automatically, typically via text. If you’ve been scratching your head trying to make sense of AI chatbots and what they can do, keep reading. What is an AI Chatbot? Is it the same thing as the average chatbot?Īrtificial intelligence is here for the long haul and is making leaps and bounds on how it can optimise business processes.ĪI chatbots could be the next solution to make you go, “wow, why didn’t I think of using this sooner?”
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